Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Mirfield | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Mirfield is a GPhC registered online pharmacy weight loss clinic serving patients in Mirfield and across the UK. We are committed to protecting your personal data and handling it responsibly, in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what data we collect, how we use it, and your rights as a patient.

1. Who We Are

Pharmacy Weight Loss Mirfield is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as a regulated online pharmacy. Any questions regarding this policy can be directed to us using the contact details provided at the end of this document.

2. Data We Collect

To provide safe and effective pharmacy services, we collect the following categories of personal data:

• Identity data: full name, date of birth, gender
• Contact data: email address, phone number, delivery address
• Health data: medical history, current medications, weight, BMI, and other information relevant to your weight loss treatment
• Payment data: billing information processed securely through our payment provider
• Technical data: IP address, browser type, and usage data collected via cookies when you visit our website

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatments through a clinical consultation process
• To dispense and deliver medication safely — orders approved by our pharmacist are dispatched with a delivery time of 1 working day
• To maintain accurate and up-to-date patient records in line with our regulatory obligations
• To communicate with you regarding your orders, consultations, and ongoing treatment
• To comply with legal and regulatory requirements set by the GPhC and other relevant authorities
• To improve our services through anonymised analysis of website and service usage

Our legal bases for processing your data include the performance of a contract, compliance with a legal obligation, protection of vital interests, and, where applicable, your explicit consent for processing special category health data.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site. We use essential cookies necessary for the website to function, as well as analytical cookies that help us improve performance. You may adjust your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

• Delivery partners: your name and address are shared with our courier service solely to fulfil your medication delivery
• Payment processors: billing information is handled securely by our third-party payment provider
• Healthcare professionals: in certain clinical situations, we may share relevant health information with your GP or other healthcare providers to ensure your safety
• Regulatory bodies: we may be required to disclose information to the GPhC, MHRA, or other authorities to comply with legal obligations

All third parties we work with are required to process your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in accordance with NHS and GPhC guidance, or longer where required by law. After this period, your data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted using secure encryption and stored on protected systems.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, request erasure in certain circumstances, object to or restrict how we process your data, and request that your data be transferred to another provider. To exercise any of these rights, please contact us directly. We aim to respond to all data-related enquiries within 48 hours. If you have concerns about how we handle your data, you also have the right to raise a complaint with the relevant supervisory authority.

9. Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

Pharmacy Weight Loss Mirfield
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.